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& Tools

Change Agents delivers its services using research-based methods and online tools that have been through multiple iterations of development and testing since 2004.

BIM Excellence Method

Measuring performance is at the core of performance improvement. Without measurement, an organization cannot accurately determine whether its investment in software implementation or staff training has returned the expected dividends. Also, without measurement, organizations would find it difficult to evaluate the effectiveness of developing standards, workflows and protocols. Finally, without measurement, organizational performance cannot be effectively monitored, managed or steered to meet strategic business objectives.

The BIM Excellence (BIMe) is a unique research-based approach to assess and improve the competency of individuals, organizations, projects, and teams within the Built Environment.

BIMe enables different types of assessment including:

  • Compliance with national or international standards

  • Capability in delivering a pre-specified performance outcome

  • Conformance with internal organisational protocols or codes

  • Competency against a specific competency target

  • Compatibility between organisations within a Supply Chain or project team.

The BIM Excellence Method which includes several components and steps within an iterative performance improvement cycle. Each cycle covers assessment scoping, data collection and analysis, developing custom performance plans, and then - after these plans are implemented - measurement of results to ensure success and/or to initiate new performance improvement cycles.

BIMe uses statistical data and specialized measurements to identify actual BIM performance and then compare it against project/ client requirements, industry benchmarks or previous performance results.

Tools for performance assessment and knowledge organisation

Change Agents develops and maintains online applications that are tailored to serve its assessment approach and open innovation approach. 


The assessor tool is a specialised and highly customisable web application for developing, conducting, and managing performance assessment and improving campaigns. The application ( allows the creation of custom assessment profiles, staged assessment flows, assessor accounts, assessment notes, and many other permission-based controls. The application also integrates Power BI for robust generation of detailed reports. 


The BIM Excellence platform ( is a white-labelled solution for conducting assessment campaigns. There are multiple iterations of this platform, each customised to match a client's assessment requirements by country and language. The platform is replaced (starting 2021) with the assessor tool.


The BIM Dictionary platform is a collaborative web application that hosts the knowledge base of the BIM Dictionary Project (part of the not-for-profit BIMe Initiative). The custom-built platform allows searching, browsing, and creating custom term lists in multiple languages. Intended as a community tool, the BIM Dictionary includes multiple consoles for generating, translating, and reviewing terms, descriptions, and multi-page encyclopaedic entries contributed by industry experts.

Custom tool development for information and knowledge management projects

Change Agents designs, develops, and maintains a host of performance assessment, information management, and content management applications. These applications are not standalone software solutions but are part of the overall services offered. Online applications can be built in-house covering a variety of requirements including custom performance assessment, knowledge management, competence mapping, and learning management.

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